Reference

we108 Legal Terms for Indonesia Access

Clear Legal rules cover how you open an account, use Andar Bahar and Fortune Mouse, and connect DANA, OVO, GoPay or QRIS.

Account accessWallet handlingPrivacy requestsPolicy contact
we108 we108 Legal Terms for Indonesia Access
POLICY CONTACT ROUTES

Legal Help for Account and Wallet Status

A direct support path helps you resolve a Legal question without guessing which team to contact.

Account access request Use the account support route when a Legal access question follows phone verification. Tell us the account detail involved and the screen message you received so we can check the request.
Wallet status check For DANA, OVO, GoPay or QRIS questions, send the payment receipt reference through the support path beside the cashier area. We use it to match status without asking for your wallet PIN.
Policy change request Ask us to correct an account detail, request a privacy response or question a Legal term through the contact route shown after login. We will direct the request to the relevant support contact.
SIX POLICY SAFEGUARDS

How we108 Handles Six Legal Safeguards

We keep our Legal process practical: collect only the account details needed for access and payment checks, explain why a request needs attention, and give you a route for corrections.

Data handling

We use account details to process access requests, phone verification and payment status checks. A receipt reference for DANA or QRIS helps us investigate a transaction without requesting your wallet PIN.

Cookie choices

Cookies can support the account session and remember settings needed for the Legal page. Check your browser controls if you want to remove stored cookies or change how your device accepts them.

Account security

Keep your login details private and complete phone verification only through the account path. We do not need your DANA, OVO or GoPay PIN to check a payment status.

Record retention

We retain account and payment records for the period needed to handle access checks, receipt questions, policy requests and account history. You can ask support what record a request concerns.

Who to contact

The support contact route inside your account is the first place for Legal questions. Include the subject, account identifier and relevant date, but remove passwords, PINs and unnecessary wallet credentials.

Requesting changes

You can ask for a correction to account details or question how a policy applies by using the displayed contact route. We may verify the request before changing an account record.

Legal Questions About we108 Accounts

These Legal answers address the account, privacy and payment questions you may search before opening an account. We keep the wording tied to the steps you can see: phone verification, wallet status, receipt checks and the support route shown in your account.

The Legal page covers account access, phone verification, payment records, cookies, data requests, policy changes and contact steps. It also explains that access depends on local law.

Access from Indonesia is available where local law permits. Your account path may include phone verification and location-based eligibility checks before the lobby or selected titles are shown.

Legal terms require payment activity to match your account details. For DANA, OVO, GoPay or QRIS questions, we check the receipt reference and displayed wallet status.

We use details needed for account access, phone verification, payment status and support requests. You can ask which record a Legal request concerns through the account contact route.

Use the support contact route shown after login and describe the account detail or policy point. We may verify your identity before correcting a record or applying a change.

Records are kept for the period needed to handle access checks, payment receipts, policy requests and account history. Ask support about the category and purpose of a retained record.

Our support contact route handles Legal questions about access, privacy, cookies and wallet status. Include your account identifier and receipt reference, while keeping passwords and wallet PINs private.