Reference

we108 Privacy Policy: Your Data Choices

Our Privacy Policy explains what data we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesContact requests
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we108 we108 Privacy Policy: Your Data Choices
PAYMENT CONTEXT

Three Ways To Ask About Privacy

A clear contact route helps when an account detail or wallet record needs checking. Start from the support path beside your account area and include the phone number or account identifier connected…

Account data request Ask us to confirm the account data connected with your phone verification and sign-in record. Include your account identifier so we can match the request before discussing any details.
Wallet record query For DANA, OVO, GoPay or QRIS questions, send the payment reference and approximate time. We can check the recorded status while keeping your wallet password and access code private.
Correction request If your contact detail or account record is inaccurate, tell us which field needs changing. We may ask for a fresh phone verification step before applying the correction.
DATA PRACTICE

Six Controls Behind Your Account

We handle privacy through practical account controls rather than broad promises. Phone verification helps connect a request to the right account, while sign-in records help us spot unusual access.

Collection at account opening

We collect the contact and verification details needed to create your account and confirm access. Optional details are treated separately from the core records required for sign-in and account support.

Cookies on your device

Cookies can remember a session path and selected settings when you move from login to the lobby. You can manage browser cookie controls, although some account functions may then need another sign-in.

Login protection

Phone verification and sign-in events help us check that an account request comes from the correct account holder. Never send us your password, wallet PIN or one-time access code in a contact request.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference lets us match a payment result to an account step. We use the reference for status checks, not as a substitute for wallet credentials.

Retention and deletion

We keep account, security, payment and support records for as long as their stated purpose requires or local rules require. When that period ends, the relevant record enters our deletion or de-identification process.

Changes to your details

You can ask us to correct contact or account data through the support route. We check the request against your account before changing a record, and we explain any lawful reason a record must remain.

Privacy Policy Answers For Your Account

These answers focus on the requests we expect when you check the Privacy Policy before opening an account. They cover account access, device data, cookies, local wallet records and the steps for contacting us. If your question concerns a specific record, include the account identifier or payment reference so we can follow the correct privacy path.

It covers account, phone verification, device, cookie, sign-in, payment-status and support data connected with we108. It also explains how to request access, correction or removal where local law permits.

Phone verification helps connect account access and privacy requests to the correct account holder. It also supports checks when a sign-in stalls or a DANA, OVO, GoPay or QRIS record needs matching.

Yes. The policy covers payment references and status records from DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account steps. We do not ask for your wallet password.

Yes. Send a correction request through the account support route and name the field that needs changing. We may use phone verification to confirm the request before updating the record.

Contact us through the support path linked to your account and state that you want an access request. Include your account identifier; we will follow the applicable process, which depends on local law.

Cookies can retain your session and selected settings as you move from mobile login to the lobby. Browser controls let you manage them, but disabling cookies may require repeated sign-in.

We retain payment, account and support records for their stated operational or legal purpose. After that period, the relevant data enters deletion or de-identification steps, subject to local law.

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